Workshop overview:

Whether you are facing an HCCC complaint, an AHPRA notification, an internal hospital inquiry, or high-stakes workplace conflict, the process carries a profound weight that can threaten both your medical registration and personal well-being.

Join Dr Kenneth Wong (FRACS) in Sydney for an accredited 3-hour CPD masterclass on protecting your reputation, clinical practice, and mental health.

Through de-identified, real-world case studies, you will unpack the mechanics of systemic conflict and learn how to navigate regulatory pressure systematically – rather than reacting under stress and compromise your reputation.

What you will gain:

a) Systematic rights protection: the ability to safeguard your legal, procedural, and professional standing during formal inquiries, investigations, and grievances through structured, strategic action rather than emotional reaction.

b) Mastery in conflict de-escalation: practical, framework-driven skills to navigate intense inter-colleague friction, sensitive patient grievances, and regulatory scrutiny with calm, professional control.

c) Sustained professional resilience: long-term strategies to shift away from reactive crisis management, enabling you to protect your mental well-being and maintain long-term career continuity.

Learning outcomes:

By the end of the workshop, you will be able to:

1) Analyse the systemic and personal triggers of professional adversity in the Australian healthcare system.

2) Develop a structured framework for responding to regulatory and institutional complaints.

3) Identify all available resources that may assist the clinician to manage the complaints and conflict in the workplace.

4) Describe practical methods to maintain professional identity and personal morale during prolonged periods of challenge.

5) Establish a multifaceted professional support network incorporating peers, mentors, and external advisors to manage complaints, mitigate the impact of professional conflict, and protect long-term career viability.

Target audience:

Designed specifically for all medical practitioners and students (including Specialists, Consultants, Registrars, VMOs, RMOs, and JMOs) who aim to protect the integrity of their reputation, practice, and mental health.